British Columbia Institute of Technology

Saurashtra University, India

Saurashtra University, India

Wolseley Inc, Burlington, ON

• Collaborated with stakeholders to define design goals, user needs, and user flows for Wolseley Express platform
• Conducted comprehensive research, competitive analysis, and led user testing with 5 participants to inform design decisions
• Created wireframes, high-fidelity prototypes, and interactive designs, incorporating user feedback through iterative improvements
• Performed UX demos with development teams and participated in sprint planning and demo meetings

ITeam Technology

• Conducted competitive analysis and user research to inform design strategy
• Designed wireframes and interactive prototypes
• Created brand identity elements including logos
• Addressed and resolved client feedback professionally

Smith's Market Inc, Sudbury, ON

• Monitored operational integrity and service quality
• Assigned duties and workstations to team members
• Trained staff on procedures and service standards
• Resolved customer concerns and requests efficiently

ITeam Technology, Anand, GJ

• Designed graphics for websites, logos, and marketing materials
• Formatted content for blogs, newsletters, and publications
• Managed client communications and resolved concerns
• Created computer graphics and page layouts using industry-standard software